5 Replies Latest reply on Oct 4, 2016 4:48 PM by dave.kohler@oneok.com

    Browser hangs when viewing interfaces


      I have 3 Cisco 2911K9, and when I click on any of the interfaces, the browser crashes.  The interfaces on other hardware is fine.  The devices are online, and the interfaces are working.

      Is the browser querying the device directly when I click on the interface?


      The only similarity between the three devices is the model number, and the software image.  Everything else is different.  I had our telecom experts check the device and they say the interfaces are fine.


      Any thoughts on where to go from here?  If the browser is not getting info directly form the device, could it be a database problem which could be isolated to a specific model?  We have a couple thousand devices, so it could be that some other devices are affected, but we have not seen this on any other model via random checking.