0 Replies Latest reply on Sep 26, 2016 3:01 PM by cmcneill

    Separate Subject line and Request Details for a report




      I am trying to run a TSV and import it into excel. When the users put and tabs or anything, it seems to break the TSV import quite a lot. I've fiddled around with it all day trying different delimiters and can't seem to get this report/export going smoothly. I can make it work if I remove all request detail, but we would like to keep at most the field "Subject line". Is there a way to do this that someone could help me with?