I am trying to understand availability, so I have made two reports. One list nodes that are contractually Business Hours clients, I have added the criteria for 8-5 Mon-Fri, and have used the Response time History /Timestamp
My second report list the identical nodes and their availability, with no delimiting criteria. My assumption is the resulting availability is based on 24 hour 7 day a week coverage.
The two reports return almost identical results, so I am obviously making a mistake. Am I using the correct Timestamp, as I see many available to choose from?
Thanks
Joe
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