1 Reply Latest reply on Dec 21, 2016 12:47 AM by chinmaychavan

    Cannot inactivate accounts

    justin.gray@weldre4.k12.co.us

      We're using AD sync with WHD.  We've configured it to use username for client login attribute, and also to inactivate accounts that no longer exist.

       

      There are some accounts that have not been inactivated by the sync. When trying to manually/bulk delete these accounts, it won't allow the action due to either of the following errors:

       

      "First Name and Last Name are required fields." or "E-Mail is a required field."  If any of these fields are blank, it won't allow inactivation or deletion.

       

      Because it's syncing these accounts into WHS successfully, it seems it should be able to handle them when the accounts no longer exist.

       

      Is there a way around this without having to update the accounts? I don't see any settings for 'required fields' in WHD...