4 Replies Latest reply on Jan 24, 2017 1:05 PM by johndcciu

    WARNING:  Automated backups silently failing

    johndcciu

      I have an open case (since 8/17....) on an issue where the WHD 12.4.1 automated backup process is silently failing.  It runs each day, but generates a useless zero-byte file.  Furthermore, the backup file aging process still runs, so soon you have a bunch of zero-byte files and no useful backup data anywhere.

       

      The only workaround so far is to manually stop the WHD server process, backup the database with pg_dump from the command line, then restart the WHD server process.

       

      The tech said they're investigating it as a bug; I'm not sure if it's just something in my environment or is more widespread, but I'd advise everyone to take a look at their automated backup files to check if it's working properly.