I have about 4 or 5 users out of about 200 in my company that seem to get marked as inactive every day.
We're syncing via LDAP, and from what I can tell, these users don't even seem to be attempting to access Help Desk most of the time.
It seems to be consistently the same users each time, and they won't be locked out in AD, but WHD will have them marked as inactive.
We've been able to get by with manually reactivating them, but it's incredibly frustrating for them and us since they have to call us to be unlocked just so they can submit a help desk ticket.
Is anyone else experiencing this issue? Any advice would be greatly appreciated.