Our end users are running into issues with WHD and not being able to create a ticket. When users log in under the request tab they are unable to see what is pictured below.
All they are able to view is
The only solution we found is the clear all the cache and cookies but the issue will reappear. Most of our users are on FF 48 and IE 10, OS is windows 7.
WHD version is 12.3
Java 1.7.0_45 amd64
Thanks in advance.