0 Replies Latest reply on Aug 16, 2016 9:15 PM by adamc

    'Service Time Blocks Disabled for This Ticket'


      I have received a ticket from a client who was then automatically attached to an office that no longer exists, that had no service time.


      and this message then appears below the Company Name/ location when I set it correctly-


      'Service Time Blocks Disabled for This Ticket'


      So I have 2 problems


      1. How to disable the old location? Or Should I simply delete it?


      2. How to allow time blocks to be deducted. I have tried everything I can think of, but the message still appears....