2 Replies Latest reply on Mar 10, 2017 10:18 AM by glsmith67

    Windows Agent connect but it's node shows as down

    ikomrad

      I changed a Windows Server's polling method from "ICMP/WMI" to "Agent" about an hour ago. The Agent software installed, and the system resources utilization updated within 10 minutes of the switch. However, the node status continues to show as "down" . I went to settings-->Agent and the Agent connection status on the node is "connected".

       

      Has anyone else encountered this before? This is the first time for me since I started using Windows Agents for polling nodes about 10 days ago.  Any Ideas on how to fix this would be appreciated.