5 Replies Latest reply on Aug 20, 2016 1:58 AM by csg

    help links in Web Help Desk are broken since the support web site has been updated

    csg

      Hi,

       

      I noticed that the very useful help links available inside the application stopped working since the support web site has been updated.

       

      Example: Settings, Tickets:

      WHD_Tickets_LinkToOnlineSupport.png

       

      All those icons bring to the 'generic' support page 'How can we help you' instead of bringing to the specific "Ticket Options" support page.

      Are there patches to apply in order to fix this useful feature?

      thanks