2 Replies Latest reply on Aug 7, 2016 6:52 AM by amrita.jacob

    Different approval process for a single request type


      I am led to believe that in WHD, only a single approval process can be created for each request type.

      For instance. we have two schools operating under a single management hence, the Teaching Staff department has two set of approvers based on location - 'BC' or 'CBSE'. When a user under the 'Teaching Staff' department makes a VPN request, the location approver should be notified.For all other department types, the department approver should be notifed.


      Is there a way we can set up two different approval process for a single request type?