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The ipMonitorSrv service terminated unexpectedly.

Hi All,

We have ipmonitor 10.8.2 and it crashes now and then with the messages on the windows event log as "The ipMonitorSrv service terminated unexpectedly. "

Faulting application name: ipmservice.exe, version: 10.8.204.1, time stamp: 0x55c450e5

Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xc0000005

Fault offset: 0x00000000

Faulting process id: 0x%9

Faulting application start time: 0x%10

Faulting application path: %11

Faulting module path: %12

Report Id: %13

Not sure what ths issue is, we have raised a support case with solarwinds and they are also very slow in responding. I would like to know whether any one of you came across this issue on their environment or not. If yes, what was the work around/solution you applied to resolve this issue. Please help.

Thanks,

Naresh