2 Replies Latest reply on Aug 1, 2016 1:16 PM by frgpugs

    Java 8v101 Fails to Install, Unable to Open Config File

    jscheuer

      I am trying to deploy the Java 8u101 Package via SolarWinds Patch Manager. When deployed, PM states that it installed, however, it fails on the machine. See the log below:

       

      ================================================================================

       

      [2016/07/29 16:09:57.298, jre-8u101-windows-i586.exe (PID: 5512, TID: 4328), AllUtils.cpp:125 (logit)]

        INFO: |------!!!!Working config!!!!--------|

       

       

      INSTALL_SILENT = Disable

      STATIC = Disable

      AUTO_UPDATE = Disable

      SPONSORS = Enable

      WEB_ANALYTICS = Enable

      EULA = Disable

      OEMUPDATE = Disable

      REMOVEOUTOFDATEJRES = 1

      CMDLINE = AUTO_UPDATE="Disable" EULA="Disable"

      /s = 1

      |-------------------------------------|

       

       

      [2016/07/29 16:09:57.300, jre-8u101-windows-i586.exe (PID: 5512, TID: 4328), Locales.cpp:318 (Locale::preferredLanguages)]

        INFO: PreferredUILanguages: Vista+

      [2016/07/29 16:09:57.303, jre-8u101-windows-i586.exe (PID: 5512, TID: 4328), AllUtils.cpp:125 (logit)]

        INFO: Wrapper, check for reinstall case..

      [2016/07/29 16:09:57.304, jre-8u101-windows-i586.exe (PID: 5512, TID: 4328), JavaEnvironment.cpp:472 (JavaEnvironment::detect)]

        TRACE: Entering JavaEnvironment::detect

      [2016/07/29 16:09:57.307, jre-8u101-windows-i586.exe (PID: 5512, TID: 4328), JavaEnvironment.cpp:489 (JavaEnvironment::detect)]

        TRACE: Installed Java detected: version=1.8.0_72; arch=32; productCode={26A24AE4-039D-4CA4-87B4-2F83218072F0}; type=0

      [2016/07/29 16:09:57.309, jre-8u101-windows-i586.exe (PID: 5512, TID: 4328), JavaEnvironment.cpp:139 (`anonymous-namespace'::detectHomeDir)]

        TRACE: Find home dir of {26A24AE4-039D-4CA4-87B4-2F83218072F0} Java installation

      [2016/07/29 16:09:57.317, jre-8u101-windows-i586.exe (PID: 5512, TID: 4328), JavaEnvironment.cpp:303 (`anonymous-namespace'::detectFullVersion)]

        TRACE: Detect full version of {26A24AE4-039D-4CA4-87B4-2F83218072F0} Java installation

      [2016/07/29 16:09:57.319, jre-8u101-windows-i586.exe (PID: 5512, TID: 4328), JavaEnvironment.cpp:214 (`anonymous-namespace'::detectFullVersionFromMsi)]

        TRACE: detectFullVersionFromMsi({26A24AE4-039D-4CA4-87B4-2F83218072F0})

      [2016/07/29 16:09:57.322, jre-8u101-windows-i586.exe (PID: 5512, TID: 4328), JavaEnvironment.cpp:327 (`anonymous-namespace'::detectJreMode)]

        TRACE: Detect mode of {26A24AE4-039D-4CA4-87B4-2F83218072F0} Java installation

      [2016/07/29 16:09:57.324, jre-8u101-windows-i586.exe (PID: 5512, TID: 4328), JavaEnvironment.cpp:451 (`anonymous-namespace'::getInstalledJava)]

        TRACE: InstalledJava(1.8.0_72-b15|1.8.0_72-b15|JRE|32bit|C:\Program Files\Java\jre1.8.0_72|{26A24AE4-039D-4CA4-87B4-2F83218072F0}|10)

      [2016/07/29 16:09:57.335, jre-8u101-windows-i586.exe (PID: 5512, TID: 4328), JavaEnvironment.cpp:0 (JavaEnvironment::detect)]

        TRACE: Exiting JavaEnvironment::detect (entered at JavaEnvironment.cpp:472)

      [2016/07/29 16:09:57.347, jre-8u101-windows-i586.exe (PID: 5512, TID: 4328), FileUtils.cpp:529 (FileUtils::deleteFile)]

        TRACE: Deleted [C:\windows\system32\config\systemprofile\AppData\LocalLow\Oracle\Java\jre1.8.0_101\jre1.8.0_101.msi] file

      [2016/07/29 16:09:57.349, jre-8u101-windows-i586.exe (PID: 5512, TID: 4328), FileUtils.cpp:547 (FileUtils::deleteDirectory)]

        TRACE: deleteDirectory(C:\windows\system32\config\systemprofile\AppData\LocalLow\Oracle\Java\jre1.8.0_101)

      [2016/07/29 16:09:57.350, jre-8u101-windows-i586.exe (PID: 5512, TID: 4328), FileUtils.cpp:550 (FileUtils::deleteDirectory)]

        TRACE: Deleted [C:\windows\system32\config\systemprofile\AppData\LocalLow\Oracle\Java\jre1.8.0_101] directory

      [2016/07/29 16:09:57.353, jre-8u101-windows-i586.exe (PID: 5512, TID: 4328), FileUtils.cpp:403 (FileUtils::`anonymous-namespace'::createDir)]

        TRACE: Created [C:\windows\system32\config\systemprofile\AppData\LocalLow\Oracle\Java\jre1.8.0_101] directory

      [2016/07/29 16:09:57.354, jre-8u101-windows-i586.exe (PID: 5512, TID: 4328), AllUtils.cpp:125 (logit)]

        INFO: Wrapper: Extract MSI ...

      [2016/07/29 16:09:57.488, jre-8u101-windows-i586.exe (PID: 5512, TID: 4328), NetUtils.cpp:93 (HttpConnection::connect)]

        TRACE: HttpConnection::connect(url=https://javadl-esd-secure.oracle.com/update/1.8.0/1.8.0_101-b13.xml)

      [2016/07/29 16:10:05.723, jre-8u101-windows-i586.exe (PID: 5512, TID: 4328), WrapperOffline.cpp:118 (GetOptionsFromXmlIfOnline)]

        ERROR: Exception with message 'NetUtils.cpp(176) at HttpConnection::connect(): HttpSendRequest failed: system error 12029 (A connection with the server could not be established)' caught

      [2016/07/29 16:10:05.724, jre-8u101-windows-i586.exe (PID: 5512, TID: 4328), Locales.cpp:318 (Locale::preferredLanguages)]

        INFO: PreferredUILanguages: Vista+

      [2016/07/29 16:10:05.726, jre-8u101-windows-i586.exe (PID: 5512, TID: 4328), wrapper.cpp:358 (WinMain)]

        INFO: MSI command line: AUTO_UPDATE="Disable" EULA="Disable"

      [2016/07/29 16:10:05.727, jre-8u101-windows-i586.exe (PID: 5512, TID: 4328), AllUtils.cpp:125 (logit)]

        INFO: ...Exporting config settings

      [2016/07/29 16:10:05.728, jre-8u101-windows-i586.exe (PID: 5512, TID: 4328), AllUtils.cpp:125 (logit)]

        INFO: ...Exporting config settings

      [2016/07/29 16:10:05.729, jre-8u101-windows-i586.exe (PID: 5512, TID: 4328), AllUtils.cpp:125 (logit)]

        INFO: Writing to the runtime config file.

      [2016/07/29 16:10:05.731, jre-8u101-windows-i586.exe (PID: 5512, TID: 4328), AllUtils.cpp:125 (logit)]

        INFO: Unable to install Java

       

       

      Unable to open file C:\ProgramData\Oracle\Java\java.settings.cfg.

      Check that the configuration file exists and that the path to the file is correct.

      [2016/07/29 16:10:05.732, jre-8u101-windows-i586.exe (PID: 5512, TID: 4328), InstallConfigData.cpp:704 (InstallConfigData::ExportConfigSettings)]

        ERROR: Fails on writing to the runtime config file.

      [2016/07/29 16:10:05.733, jre-8u101-windows-i586.exe (PID: 5512, TID: 4328), AllUtils.cpp:125 (logit)]

        INFO: Error occurred while exporting configuration settings. Exiting installer.

      [2016/07/29 16:10:24.866, jre-8u101-windows-i586.exe (PID: 5984, TID: 5068), FileUtils.cpp:529 (FileUtils::deleteFile)]

        TRACE: Deleted [C:\windows\TEMP\jds102766281.tmp\jre-8u101-windows-i586.exe] file

      [2016/07/29 16:10:24.882, jre-8u101-windows-i586.exe (PID: 5984, TID: 5068), FileUtils.cpp:547 (FileUtils::deleteDirectory)]

        TRACE: deleteDirectory(C:\windows\TEMP\jds102766281.tmp)

      [2016/07/29 16:10:24.883, jre-8u101-windows-i586.exe (PID: 5984, TID: 5068), FileUtils.cpp:550 (FileUtils::deleteDirectory)]

        TRACE: Deleted [C:\windows\TEMP\jds102766281.tmp] directory

       

      =======================================================================================

        • Re: Java 8v101 Fails to Install, Unable to Open Config File
          stcain

            I can't get JRE8u101 or the new Google Chrome package to install. For JRE8u101 it fails Windows Update with a Code 645. And the Chrome shows up in Windows Update but when you try to install it it comes back with "Not Needed" even though it shows as applicable in Patch Manager and Windows Update when you do a scan. Even rolled back my test VM to June and reinstalled 13 Microsoft patches and 7 other 3rd party updates without issue, but these 2 just keep failing.