0 Replies Latest reply on Jul 29, 2016 8:38 AM by eschew_obfuscation

    Could not find corresponding client

    eschew_obfuscation

      Our IT manager is getting "Received request from address '(*correct and valid email address*)' to approve a ticket, but could not find corresponding client" when doing approvals. The approval works fine, and he's receiving these error emails to the same address as the email is listing, but he gets this error every time. Works fine for all other approvers. Any ideas?