0 Replies Latest reply on Jul 27, 2016 4:20 PM by claudio1234567890

    How to authenticate/impersonate as a customer via the API

    claudio1234567890

      I'm trying to create an intranet application that integrates into Help Desk for a client.  I can't see a way to integrate into the client interfaces http://server/ra/clientInterface/ without knowing a client's password.  Is there a way to impersonate a client using an application level API key?  If so do you have an example?  The docs only list username/password way to authenticate which means I'd have to store the clients u/p or have them always enter it both of which don't really work.