1 Reply Latest reply on Jul 22, 2016 1:40 AM by LadaVarga

    Sending text messages from NPM

    percyhall

      Need to send text message when alert come, also would like the alert message text me after 10min if alert is not reset within that time.

      Would like the alert message emailed to me after 10min if alert is not reset within that time.

        • Re: Sending text messages from NPM
          LadaVarga

          Hello,

           

          You can use Escallation level feature in Trigger action tab.

          1. Go to Trigger action tab.

          2. Add new escalation level (set 10min),

          3. Add appropriate action.

           

          Alert will be triggered -> execute action -> If alert will not be solved under 10min it will send another message. You can of course set more escalation levels.

           

          Lada