0 Replies Latest reply on Jul 14, 2016 10:20 AM by aoife

    CTRL+ALT+DELETE not responding for Mini Remote control - appears to be problem installing drivers

    aoife

      this is on  Windows 2008 R2 servers

       

      I also noticed this in the eventviewer on the machine I am trying to connect to ...

       

      Version=1

      EventType=PnPDriverInstallError

      EventTime=131129795530325055

      Consent=1

      ReportIdentifier=efb5c45d-49cd-11e6-b1f7-005056893934

      Response.type=4

      Sig[0].Name=Architecture

      Sig[0].Value=x64

      Sig[1].Name=Win32 error

      Sig[1].Value=E0000219

      Sig[2].Name=Inf name

      Sig[2].Value=dwvkbd64.inf

      Sig[3].Name=Driver Package hash

      Sig[3].Value=560270ee7689071ce3ebe598a400a8bb54bc41a7

      Sig[4].Name=DDInstall section name

      Sig[4].Value=DW_Inst.NTamd64

      DynamicSig[1].Name=OS Version

      DynamicSig[1].Value=6.1.7601.2.1.0.274.10

      DynamicSig[2].Name=Locale ID

      DynamicSig[2].Value=1033

      FriendlyEventName=Could not install driver software for device

      ConsentKey=PnPDriverInstallError

      AppName=Driver software installation

      AppPath=C:\Windows\System32\drvinst.exe

      ReportDescription=Windows encountered a problem while installing device drivers for your Unknown Device