5 Replies Latest reply on Jul 12, 2016 5:52 PM by 123kateb

    Web Help Desk - Webpage has expired

    123kateb

      Two techs are reporting that since February - when they update a ticket, at least once a day, the webpage has expired and they have to re-enter information.

       

      They indicate the ticket has been open for only a minute or two, so timing doesn't appear to be the cause.

       

      Other techs are not reporting the issue.  All are using current versions IE or Chrome.  WHD version 12.4.1 HF1-1766

       

      Anyone else getting reports of this?