0 Replies Latest reply on Jul 1, 2016 12:41 PM by Anthony Ussery

    Can't complete initial poll in SAM monitors

    Anthony Ussery

      I'm having trouble with two monitors in SAM.  Both are indefinitely stuck in the initial polling stage, and when I attempt to test them against their respective test nodes, I just get an indefinitely spinning circle.  I enabled debugging on the application monitors and tried both running a test and hitting Poll Now; despite this, I don't see anything coming up in the C:\ProgramData\SolarWinds\Logs\APM\ApplicationLogs folder of their respective polling engines (or the primary poller).  What do I do from here to fix this or at least diagnose it?