1 Reply Latest reply on Jul 1, 2016 1:36 PM by rodegard

    Not sure how to setup department custom fields

    rodegard

      We recently received a request to add some more information to our departments.  I started to look at using department custom fields.  Thinking this would work the same as ticket custom fields, I was expecting a dialog to relate the custom field to one or more existing departments.  I did not get or see that step.  Am I missing something about how department custom fields work?  I checked the Admin guide, nothing.  Thanks for any advice or help !