1 Reply Latest reply on Jun 29, 2016 8:44 AM by rodegard

    Prevent submitter from voting

    bellsworth

      Hi,

       

      Pretty new to Web Help Desk so forgive me.  We are currently running 12.3.0 if that becomes relevant.

       

      I'll give an example scenario below:

       

      CAB approvers = Person A, Person B, Person C

      Minimum approvers = 1

       

      If Person A submits a ticket that requires this approval process, is it possible to prevent them from voting on their own ticket to get it approved?