3 Replies Latest reply on Jun 7, 2016 10:48 AM by neomatrix1217

Alerts Have Stopped Working

barbie Jun 6, 2016 1:41 PM

Does anyone know how to fix this so my alerts will work again?

EXCEPTION STACK: --> The transport failed to connect to the server.

: CDO.Message.1 : at Interop.cdosys.MessageClass.Send()

at SolarWinds.Orion.Core.MessageActions.ActionEmail.AsyncMailToSend.SendThis(Object state);

Re: Alerts Have Stopped Working

neomatrix1217 Jun 6, 2016 3:20 PM (in response to barbie)

Take a look at this support article https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)/Error%3A_EXCEPTION_STACK_The_server_rejected_one_or_more_recipient_addresses_._the_server_response_was_550.5.7.1_unable_to_relay_for_at_interop.cdosys.MessageClass.Send
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- Re: Alerts Have Stopped Working
  
  barbie Jun 7, 2016 8:58 AM (in response to neomatrix1217)
  
  We are not using Exchange. We use Gmail. We don't have our own email server on site.
  
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  - Re: Alerts Have Stopped Working
    
    neomatrix1217 Jun 7, 2016 10:48 AM (in response to barbie)
    
    barbie can you upload this file C:\ProgramData\Solarwinds\Logs\Orion\ActionsExecution
    
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