0 Replies Latest reply on May 31, 2016 3:30 AM by gstephenson

    WHD Dashboard / Scorecard


      Hi Everyone,


      I have had a request to setup a dashboard for Web Help Desk that shows some simple statistics. The idea being that it will be displayed on a TV screen and everyone in the office can quickly see how many priority calls are logged, how many are outstanding, etc.


      I have been shown the widgets that display graphs, etc, but I'm looking for something a but more customisable. Some very large numbers that refresh every minute or so is the general idea.


      Has anybody else setup anything like this? I was thinking along the lines of SSRS or some other external tool.