2 Replies Latest reply on May 31, 2016 4:41 AM by billypilgrim

    Adding user comment

    amyd

      Is there a way in WHD to add a client note via the technicians view that looks like it was added by the client?

       

      We have not let our users in the system yet and I am looking for a way that I can add the note the send to me via email into the ticket and attach their name or have it turn yellow.