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Authentication - Unknown User Rule isuue

Hi All,

I am new to LEM and have been learning the system for the last week or two, I have searched the internet to find the so;ution to no avail.

Anyone can assist me on fixing this issue? How can I define Domain usersand and other values in LEM?

Authentication - Unknown User.jpg

Thank you in Advance

Regards

Sam

  • Hi Sam,

    You will need to setup the 'Directory Service Query Tool' connector within LEM in order to integrate with AD. See here for steps to follow.

    You can then use the 'Directory Service Groups' window within the rule to add domain users (or individual groups) to your rule.The second line of the rule refers to the Service Accounts. This is an out of the box group within LEM, but can be customised to add/remove accounts under Build - Groups in LEM.

    pastedImage_0.png

    Users included in the 'Service Accounts' group:

    pastedImage_3.png

  • Hi JHynds

    Thank you so much for your help, muchly appreciate it :-)

    Thank you

    Regards

    Sam