5 Replies Latest reply on May 24, 2016 3:24 PM by bkyle

    HP procurve problem

    omar90

      Hi all

      can you please help me with the attached debug file

      i am using kiwi cattools V3.10.0 and entered the AAA username and AAA password only

        • Re: HP procurve problem
          bkyle

          What does a Putty log show as your login prompt?

            • Re: HP procurve problem
              omar90

              the below is the putty output

              " ProCurve J9087A Switch 2610-24-PWR

              Software revision R.11.30

               

              Copyright (C) 1991-2009 Hewlett-Packard Co.  All Rights Reserved.

               

                                        RESTRICTED RIGHTS LEGEND

               

              Use, duplication, or disclosure by the Government is subject to restrictions

              as set forth in subdivision (b) (3) (ii) of the Rights in Technical Data and

              Computer Software clause at 52.227-7013.

               

                      HEWLETT-PACKARD COMPANY, 3000 Hanover St., Palo Alto, CA 94303

               

              We'd like to keep you up to date about:

                * Software feature updates

                * New product announcements

                * Special events

               

              Please register your products now at:  www.ProCurve.com

               

              Press any key to continue "

            • Re: HP procurve problem
              bkyle

              Omar,

              Please see this link:

               

              login as: prompt

                • Re: HP procurve problem
                  omar90

                  Hi Bykle

                  thanks a lot for your reply

                  i have applied what is mentioned at the above link but i still have error "did not receive vty entry prompt from hp"

                  also below is the debug output

                  "<NEWSESSION CatTools 3.10.0 5/22/2016 10:02:29 AM>

                  <PROTOCOL=Telnet>

                  <DEVICE TYPE=HP.Switch.Others>

                  <ACTIVITY TYPE=Device.Backup.Running Config>

                  <ACTIVITY SCRIPT=C:\Program Files\CatTools3\Scripts\Client.Device.Backup.Running Config.txt>

                  <USERS NAME FOR DEVICE=Ground SW>

                  <C OK 10:02:29 AM>

                  <R-10:02:29 AM>[27][2J[27][?7l[27][3;23r[27][?6l[27][1;1H[27][?25l[27][1;1HProCurve J9087A Switch 2610-24-PWR[13][10][13]Software revision R.11.30[13][10][13][13][10][13]Copyright (C) 1991-2009 Hewlett-Packard Co.  All Rights Reserved.[10][13][10][13]                           RESTRICTED RIGHTS LEGEND[10][13][10][13] Use, duplication, or disclosure by the Government is subject to restrictions[10][13] as set forth in subdivision (b) (3) (ii) of the Rights in Technical Data and[10][13] Computer Software clause at 52.227-7013.[10][13][10][13]         HEWLETT-PACKARD COMPANY, 3000 Hanover St., Palo Alto, CA 94303[10][13][10][13]We'd like to keep you up to date about:[10][13]  * Software feature updates[10][13]  * New product announcements[10][13]  * Special events[10][13][10][13]Please register your products now at:  www.ProCurve.com[10][13][10][13][10][13][27][24;1HPress any key to continue[27][1;1H[27][?25h[27][24;27H

                  <W-10:02:29 AM>CR:

                  <R-10:02:29 AM>[27][2J[27][?7l[27][3;23r[27][?6l[27][24;27H[27][?25h[27][24;27H[27][?6l[27][1;24r[27][?7l[27][2J[27][24;27H[27][1;24r[27][24;27H

                  <R-10:02:29 AM>[27][24;1HPlease Enter Login Name: [27][?25h[27][24;1H[27][?25h[27][24;26H[27][24;26H[27][?25h[27][24;26H[27][24;26HR[27][?25h[27][24;27H[27][24;27H:[27][?25h[27][24;28H

                  ================================================================================

                  WFMDRetVal=1 Waiting for: "login as:"

                  WFMDRetVal=2 Waiting for: "Password"

                  WFMDRetVal=3 Waiting for: "Password required, but none set"

                  WFMDRetVal=4 Waiting for: ">"

                  WFMDRetVal=5 Waiting for: "]"

                  WFMDBuffer="[27][2j[27][?7l[27][3;23r[27][?6l[27][24;27h[27][?25h[27][24;27h[27][?6l[27][1;24r[27][?7l[27][2j[27][24;27h[27][1;24r[27][24;27h[27][24;1hplease enter login name: [27][?25h[27][24;1h[27][?25h[27][24;26h[27][24;26h[27][?25h[27][24;26h[27][24;26hr[27][?25h[27][24;27h[27][24;27h:[27][?25h[27][24;28h"

                  ================================================================================

                  <R-10:03:29 AM>[27][24;1H[13][10][13][27][?25h[27][24;28H[27][2J[27][?7l[27][1;24r[27][?6l[27][24;1H[27][?25h[27][24;1H[27][?6l[27][1;24r[27][?7l[27][2J[27][24;1H[27][10;5HSession Terminated, login timed out.[13][10][13][27][?25h[27][24;1H[27][?25h[27][24;1H

                  <R-10:03:30 AM>[10][13]

                  <D 10:03:30 AM>

                  <SCRIPT VALUES>

                  <HOSTNAME="">

                  <PROMPT VTY="">

                  <PROMPT ENABLE="">

                  <PROMPT CONFIG="">"

                   

                  please advice what to do ?

                  thanks in advance.

                • Re: HP procurve problem
                  bkyle

                  Please upload a screenshot of your Pre/Post login settings.