0 Replies Latest reply on May 16, 2016 9:30 AM by arsalan.nasser

    NPM unable to detect all my devices

    arsalan.nasser

      Hi

       

      I am quite new to this . i have setup the trial version of SolarWinds NPM . I am facing the follwing issues :

       

      • After running the discovery scan I am unable to find devices that are connected to the wireless AP and they are on the same network .
      • When I add these devices manually I am unable to extract network details out of these systems. Ive checked the deices they are all running WMI service and even after refreshing I am unable to find network details on the device.
      • After running the discovery scan I have been unable to detect network interfaces that are connected tru the wired link except or those of the printers.

       

       

      Would really appreciate the help

       

      Thank You