Looking for contract work for the rest of 2016. Thanks for reading my resume and considering me to work with your teams! Manager, co-worker, and customer references attached below.
New Installations, Cloud Migrations, Integrations, Consulting, I am also great at taking existing monitoring deployments and bringing them up to standard for security and application performance management and monitoring. I can start immediately.
Senior Sales Consultant - US / International at General Microsystems Inc. (GMI)
December 2014 - November 2015 (1 year)
Develop new partnerships for GMI surrounding the monitoring of fault, performance, and availability of end users,
networks, server systems, databases, and storage. Performed extensive work updating and training marketing and sales departments. Provided solution selling approach to sales teams and extended GMI's offerings to gain relevance in any vertical market. Created and developed a complete line of integrated/embedded SolarWinds/Lenovo/Emulex solution platforms with embedded IT monitoring and helpdesk software solutions including architecture design, test plans, integration lab and support processes. Maintained certifications in NetApp and Hitachi storage solutions for existing GMI offerings, and developed GMI's cloud migration plan for all IT and business services. Created Run time Utility Programs (RTUP) developed in Powershell, winbatch, compiled to exe and run as windows service that gain control over CPU cores (CPU affinity) allowing multiple solutions to run on one hardware platform. Deployed CRM and trained sales teams on use and successful pipeline management.
Executive Consultant at General Microsystems Inc. (GMI)
October 2014 - November 2015 (1 year 2 months)
Responsible for aligning technology to business in terms of cloud migrations for end users, network, servers, applications, databases, storage, security, & capacity planning. Building out company-wide cloud migration strategy and strategic / tactical monitoring strategy aligning people, process, and technology to operate with acceptable service levels with fast root cause isolation and ticketing integration. External customer interaction includes cloud migration projects, active directory migrations, architecture design of end to end cloud monitoring for fault, performance, and availability or executive, IT manager, and IT staff views around end user, network, server, application, database, and storage. Monitoring solutions include splunk, CA, HP, EMC, , Netapp, Dell software, and others. Work closely with company executives, sales, and IT staff developing cloud solution strategies, sales process, marketing content, and technology selection that gives customers a complete cloud vision, strategy, pricing, and project execution.
President & CEO at HSI - Hosted Solutions International
July 2012 - June 2014 (2 years)
Announcement: As of 7/1/2014 HSI will be moved to another entity. The creation of a world class SaaS offering that connects to anyone, anywhere, on a subscription basis, has been a great endeavor that we have been proud to be a part of. Thanks to all of our Dell software (formerly Quest) supporters and our internal partners around the world for making this possible.
Pre Sales Consultant at Lancope
September 2010 - August 2011 (1 year)
Software Sales Engineer -- Region included West Coast, Denver, and Phoenix Pre-sales engineer, responsible for RFI, RFP responses, on-site technical presentations and White board architecture meetings, as well as technical proof-of-concept validation of the solution to the customer's business requirements. Responsible for solutions surrounding NetFlow and sFlow analysis that provides security coverage through host anomaly detections as well as performance and conversation reporting for network teams. Having a single solution for both security and network teams also allowed for maximizing budgetary considerations for the CIO. Solution is an appliance-based solution that pulls data from a SPAN or TAP. Other solutions included flow replicators, flow collectors, flow sensors (probes), and flow sensors for virtual ESX platforms.
Pre Sales Consultant at CA Technologies
February 2007 - November 2009 (2 years 10 months)
Pre-Sales Engineering responsible for RFI, RFP responses, on-site technical presentations and whiteboard architecture meetings, as well as technical proof-of-concept validation of the solution to the customer's business requirements. Responsible for solutions surrounding voice, network, system, CA Insight database performance sysedge modules, and application performance monitoring from CA eHealth and Spectrum. Proficient on custom solution delivery and POC integrations with CA CMDB/Service Desk solutions. Additional value delivery POC's including virtual systems management, end user experience (wily CEM /Introscope), and service-wide dashboard creation for multiple levels of the organization.
Pre Sales Consultant at Quest Software
January 2006 - February 2007 (1 year 2 months)
Responsible for pre-sales engineering of end user experience, application, and database performance
solutions. Primarily assigned to Foglight Experience Monitor, and Foglight Experience Viewer.
Professional Services at Mercury Interactive
February 2005 - January 2006 (1 year)
Responsible for deployment of Business Availability Center, Sitescope, RUM, Business Process Monitors,VuGen script generation for Countrywide, and SUN microsystems
Pre Sales Consultant at Concord Communications
January 2001 - January 2005 (4 years 1 month)
Sales Engineer - Pacific Northwest (Pre-Sales Solutions Architecture & Engineering) Providing Pre-Sales consulting with; Fault, Performance, and Availability of Network, Systems and Applications Monitoring and reporting. Responsible for the developing and deploying Concord's eHealth suite providing application response times that resolve to network, system, and application transaction details for location and proactive corrective action of poor performance paths. Responsible for on-site needs analysis, technical presentations, product demonstrations, and Proof-of-Concepts. Assist sales team with account planning and strategies to drive revenue. Respond to RFI/RFP's, and provide technical support to sales reps and managers. Present at user groups and seminars. Region covered Oregon, Washington, Alaska, and Western Canada.
Operations Engineering - People, Process, Technology at Herrick Douglas Consulting
January 2000 - December 2001 (2 years)
Providing operations engineering and tool technology deployment of CiscoWorks 2000 and Concord
Network Health on Solaris 2.7 platforms. Responsibilities included identification of network architecture, process engineering and consulting, and network tool deployment and engineering. Technology deployment included integration with Tivoli event management and implementation of web based network tools for proactive problem resolution. Position was impacted by loss of dot com customers - bubble popped
MIS Director at SIGCOM
January 1997 - January 1999 (2 years 1 month)
Providing system administration and solution research and development for NT Server 4.0 domain, virtual private networking, remote access, print servers, Novell Deltek financial systems, streaming video, domain monitoring and fault correlation systems, Exchange Server 5.5 administration, and Intranet development on Internet Information Server. Responsibilities include maintaining Ascend MAX 6000, Cisco 1720, and Ascend pipeline routers providing frame relay services to remote offices and Video Teleconferencing communications on PictureTel systems. As MIS Director at SIGCOM, I am responsible for overseeing all desktop support, LAN & WAN systems providing tier-3 support in last resort cases including helpdesk functions, servers, asset tracking, new system deployment and WAN interface failures. Tasked by SIGCOM with the entire design and project management for relocation of corporate headquarters for voice and data network. Network design included Cisco Catalyst 2900 series switches. Voice design included integration and programming of Lucent Definity Prologix PBX system. Left to move to West coast and dot com
AT&T - Lucent Network Design and Admin at Alcatel-Lucent
January 1995 - January 1997 (2 years 1 month)
IT Director & Network Design ----Providing LAN/WAN Administration, Deployment, and Desktop Support for 1200 clients in the Lucent Guilford Center including Microsoft Windows NT Server 4.0 & UNIX System V release IV servers. Client connectivity included Windows 3.11, Windows 95, and Windows NT workstation. Responsibilities include multi-protocol environments utilizing IPX, NetBEUI, & TCP/IP in multiple master-domain models having trusted relationships. Desktop support involved the support of Netscape/Internet Explorer, MS Office, and Sybase database applications, SMTP email applications and on-site training of service technicians. Setup and maintained anti-virus solutions for desktop/server farms. Developed Remote Access solutions for off-campus dial up connectivity with NT domains. *Corpus Christi, TX, IT Director & Engineering - Department of Defense SECRET Security Clearance Obtained - Providing ATM LAN/WAN design & integration to Lucent Federal customer CUITN at the Corpus Christi Army Depot CCAD. Responsibilities include ATM programming of Bay Networks ATM switches, routers, and Ethernet hubs for the connectivity of 2000 Windows 95 & NT Workstation clients as well as approximately 87 servers. Complete network management of the new backbone using HP OpenView and Bay Networks Optivity Enterprise for UNIX on Sun Solaris 2.5.1. Installed and assist in maintaining Computer Associates Unicenter.
Manufacturing Test Engineer at SCI Systems
January 1995 - January 1997 (2 years 1 month)
Component Level Debug Technician Responsible for component failure analysis of Critikon life support systems and Hewlett Packard 486 & SUN SPARC motherboards. Troubleshooting involved the use of logic analyzers, oscilloscopes, multimeters, and schematics. *Graham, NC. Failure Test Engineer - Responsible for component failure analysis of Critikon life support systems and Hewlett Packard 486 motherboards, OS/2 Dual Processor RAS Servers. Hands on troubleshooting involved the use of logic analyzers, oscilloscopesand schematics.
Manufacturing Test Engineer - Technician at Intergraph
January 1990 - January 1993 (3 years 1 month)
System Failure Test Engineer After being selected from 47 college peers I was assigned to Intergraph Test Engineering department and tasked to provide component level analysis of Intergraph Clipper based UNIX CAD/CAM workstations including: SCSI controllers, CPU Boards, and graphic engines. Involved daily use of Oscilloscopes, Logic Analyzers, component level schematics
References - Kent Cartwright.pdf 202.6 KB