2 Replies Latest reply on May 11, 2016 12:29 PM by csg

    Approval process - refused and edited tickets


      When a ticket has been voted with a "NO" what can i do ?

      How can i delete this vote with an action role? A "NO" is forever?


      I've not found any method for re-approval a ticket when it has been refused..

      The only way is create another ticket to correct a refused ticket?