3 Replies Latest reply on Jun 1, 2016 8:46 AM by Brachus

    Runaway runtime.log for IPMonitor

    Brachus

      Any ideas what would cause runtime.log to grow exponentially? When I view it through IPMonitor or a text editor, it is the same 77 lines of text.... However, the file size continues to grow at an alarming rate.

        • Re: Runaway runtime.log for IPMonitor
          Brachus

          Still hoping Fodome (Chris Foley) is around on this forum somewhere.

           

          Went through steps for a fresh ipMonitor install and imported our configuration back into it. Still the same behavior on the runtime.log.

           

          SolarWinds overseas support is escalating my case over to Dev now.

            • Re: Runaway runtime.log for IPMonitor
              Fodome

              Hi Brachus,

               

              Looking at the log, it seems that most of the file is composed of spaces.  Despite the fact that I have supported ipMonitor since it's early beginnings, I have never seen this behavior.  Having that said, I think dev is a good place for your case. However, I do have 2 questions:

               

              1. What do you see if you run ipMonitor in desktop mode?

               

              a. Stop the ipMonitorSrv service.

              b. Open a CMD window as the account assigned to ipMonitorSrv service.

              c. Go to the \ipmonitor\ directory.

              d. Type "ipmservice.exe -desktop"

               

              2. Does this issue persist if you disable the delay engine under "Configuration -> System Settings" and restart the ipMonitorSrv service?

               

              Let me know.

               

              Thank you.

               

              Chris Foley