2 Replies Latest reply on Apr 28, 2016 2:51 PM by njoylif

    E-mail template (format)

    wdkunkel

      Is there any way to customize the outgoing e-mail format?

       

      I am coming from Spiceworks and used to something like this - Help Desk Email Templates - Spiceworks I am wanting to customize the 'look and feel' of the e-mail message.

       

      Attached is an example of our current format.

       

      Thanks in advance for any input/guidance you can offer.