Hello all iv just installed solarwinds on a server and iv got the email all setup so that tickets come in and the user gets a reply when they send in a request.
this may sound silly how do i set it up so that other users in my IT team can log onto the WHD without having to log on through the server, so they can just log on from there own computer ???
any help iv looked at the admin guide and :S is all i can say !
and thank you
Have you purchased licenses for them? If so have you applied the license?
the license should be applied in setup\general\license
then you need to create the techs in the setup\techs\techs section and make them active