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Monitor for database server failed to start

Hi All,

I have a problem with  IGNITE ( DPA – Database Performance Analyzer)

It has been monitoring 3 servers for a while but last week I notices It didn’t monitor Server A anymore

The error message is as below :

“Monitor for database XYZ failed to start due to [username and/or password must be updated due to previous login failure; if the credentials have not changed for this database, stop the monitor, wait for the monitor to stop, then start the monitor.]. Will attempt to retry every [3840] seconds”

I have tried stopping the monitor and start monitoring but no luck.

Any feedback are much appreciated !

cheers