1 Reply Latest reply on Apr 6, 2016 5:48 PM by nicole pauls

    HELP! - Alert Central Reporting

    jd1

      Hi All,

       

      We are looking into utilizing SolarWinds Alert Central here at my workplace.  We wanted to try out the reporting capabilities in it.  The problem is, is that we cannot locate any reporting functionality.  I searched the pdf of the "Alert Central Administrators" guide for the word "report".  Only got 1 hit saying it did reporting.  On the SolarWinds Alert Central page, it also says there is reporting available.

       

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      "Weekly reports are sent to each user about their group and to the admin on system-wide statistics. The weekly reports feature makes it easy to analyze critical statistics such as:

      • Who is responding to the bulk of alerts
      • How quickly each member acknowledges and resolves alerts
      • Which devices or tools are triggering the bulk of alerts
      • And more"

       

      Found here:

      Alert Notification for all IT Teams - Alert Central | SolarWinds

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      I tried calling into SW support.  They said its a free tool and to check Thwack.  I searched Thwack and found nothing on it.

       

      Please help!!

       

      Thanks.