4 Replies Latest reply on Oct 26, 2016 12:30 PM by johnsja

    problem with installation nta 4.1.2 flow storage database

    jboeckx

      HI,

       

      I have a working solution with npm 11.5. I now try to install nta. With the installation of the nta flow storage database, which I install on a seperate clean Windows 2012R2 server. Problem happens at the end of the installation, where the service cannot start. I receive the following error :  "starting of solarwinds NTA flow storage Service failed"

      When I see in the installation logs ,

       

      IN the preinstallchecker I find the following : "

      ERROR SolarWinds.Netflow.Utils.RegistryHelper - Error while deleting register: Software\SolarWinds\Orion\NetFlow Traffic Analyzer\MsiInstallFinished. Error: System.ArgumentException: No value exists with that name.

         at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource)"

       

      In the NTA_4.1.2_MSI_Install_Log I notice every time iSwapAttrib member = 0

       

      rogram Files (x86)\SolarWinds\Orion\NetFlowTrafficAnalysis\FastBit.Lib.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).

      MSI (c) (90:4C) [21:45:04:958]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\SolarWinds\Orion\NetFlowTrafficAnalysis\FastbitCLR.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).

      MSI (c) (90:4C) [21:45:04:958]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\SolarWinds\Orion\NetFlowTrafficAnalysis\pthreadVC2x64.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).

      MSI (c) (90:4C) [21:45:04:958]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\SolarWinds\Orion\NetFlowTrafficAnalysis\fastbit-ibis-sources.zip' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).

      MSI (c) (90:4C) [21:45:04:958]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\SolarWinds\Orion\NetFlowTrafficAnalysis\SolarWinds.Orion.Common.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).

      MSI (c) (90:4C) [21:45:04:958]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\SolarWinds\Orion\NetFlowTrafficAnalysis\SolarWinds.Orion.Security.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).

      MSI (c) (90:4C) [21:45:04:958]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\SolarWinds\Orion\NetFlowTrafficAnalysis\SolarWinds.Netflow.Installer.Common.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).

      MSI (c) (90:4C) [21:45:04:958]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\SolarWinds\Orion\NetFlowTrafficAnalysis\SolarWinds.Orion.Core.Common.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).

      MSI (c) (90:4C) [21:45:04:958]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\SolarWinds\Orion\NetFlowTrafficAnalysis\SolarWinds.Orion.Core.Strings.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).

      MSI (c) (90:4C) [21:45:04:958]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\SolarWinds\Orion\NetFlowTrafficAnalysis\SolarWinds.Security.Cryptography.X509Certificates.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).

      MSI (c) (90:4C) [21:45:04:958]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\SolarWinds\Orion\NetFlowTrafficAnalysis\SolarWinds.Security.Cryptography.X509Certificates.x64.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).

      MSI (c) (90:4C) [21:45:04:958]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\SolarWinds\Orion\NetFlowTrafficAnalysis\log4net.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).

       

      Herebya screenshot of  the error that I receive

       

      Anybody has idea how to fix this ?

      Greetz,

      Johannta1.png