11 Replies Latest reply on Aug 31, 2018 2:38 PM by aLTeReGo

    Solarwinds service crashing after MS .net patches this month

    jmmd

      Just patched our SAM server which runs on Server 2008R2. After patching I saw a number of events related to a Solarwinds service and .net crashing. The service restarts just fine but crashes again in 5-10 minutes. Doesn't seem to impact anything except I'll occasionally get a page not found error if the crash has just occurred, once the service restarts everything is fine for a bit.

       

      Event log info:

       

      Log Name:  Application
      Source:    .NET Runtime
      Date:      3/18/2016 3:54:30 PM
      Event ID:  1023

      Task Category: None

      Level:     Error
      Keywords:  Classic
      User:      N/A
      Computer:  srv.sw.local

      Description:

      Application: SolarWinds.BusinessLayerHost.exe

      Framework Version: v4.0.30319

      Description: The process was terminated due to an internal error in the .NET Runtime at IP 71BAC37A (71B00000) with exit code 80131506.

       

      Event Xml:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

        <System>

      <Provider Name=".NET Runtime" />
      <EventID Qualifiers="0">1023</EventID>
      <Level>2</Level>
      <Task>0</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2016-03-18T19:54:30.000000000Z" />
      <EventRecordID>13444</EventRecordID>
      <Channel>Application</Channel>
      <Computer>srv.sw.local</Computer>
      <Security />

        </System>

        <EventData>

      <Data>Application: SolarWinds.BusinessLayerHost.exe

      Framework Version: v4.0.30319

      Description: The process was terminated due to an internal error in the .NET Runtime at IP 71BAC37A (71B00000) with exit code 80131506.

      </Data>

        </EventData>

      </Event>

       

       

       

      Log Name:  Application
      Source:    Application Error
      Date:      3/18/2016 3:54:31 PM
      Event ID:  1000

      Task Category: (100)

      Level:     Error
      Keywords:  Classic
      User:      N/A
      Computer:  srv.sw.local

      Description:

      Faulting application name: SolarWinds.BusinessLayerHost.exe, version: 2015.1.5500.2341, time stamp: 0x54e33230

      Faulting module name: clr.dll, version: 4.0.30319.34209, time stamp: 0x5348961e

      Exception code: 0xc0000005

      Fault offset: 0x000ac37a

      Faulting process id: 0x1590

      Faulting application start time: 0x01d1814f54e5b28b

      Faulting application path: C:\Program Files (x86)\SolarWinds\Orion\SolarWinds.BusinessLayerHost.exe

      Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll

      Report Id: 3a3c487d-ed43-11e5-8e3d-ac162d8d6817

      Event Xml:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

        <System>

      <Provider Name="Application Error" />
      <EventID Qualifiers="0">1000</EventID>
      <Level>2</Level>
      <Task>100</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2016-03-18T19:54:31.000000000Z" />
      <EventRecordID>13445</EventRecordID>
      <Channel>Application</Channel>
      <Computer>srv.sw.local</Computer>
      <Security />

        </System>

        <EventData>

      <Data>SolarWinds.BusinessLayerHost.exe</Data>
      <Data>2015.1.5500.2341</Data>
      <Data>54e33230</Data>
      <Data>clr.dll</Data>
      <Data>4.0.30319.34209</Data>
      <Data>5348961e</Data>
      <Data>c0000005</Data>
      <Data>000ac37a</Data>
      <Data>1590</Data>
      <Data>01d1814f54e5b28b</Data>
      <Data>C:\Program Files (x86)\SolarWinds\Orion\SolarWinds.BusinessLayerHost.exe</Data>
      <Data>C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll</Data>
      <Data>3a3c487d-ed43-11e5-8e3d-ac162d8d6817</Data>

        </EventData>

      </Event>