3 Replies Latest reply on Mar 11, 2016 3:33 PM by matt8

    Media files on tickets

    csg

      Hello everybody ,

       

      we are configuring our WHD company server, but the followeing questions for the community , hope that someone will share the solutions they've found.

       

      - do you upload files directly in the tickets ? like pre-sale documents or others pdf files. or are you using external links (es. cloud services like onedrvie)

      - if yes, is possible to have problems in future with a too big and havy database ? maybe there's a way to delete older files at once ?

      - is there a way to paste img files from the clipboard ? avoiding to create a file and than upload it

       

      wainting for some suggestions!

      thank you