4 Replies Latest reply on Nov 2, 2016 9:32 AM by pickings01

    Backup RuckusZoneDirector

    __louis__

      Hi,

       

      Any chance to have Ruckus ZoneDirector in CatTools devices ?

      Or, a special conf with "variation" ?

       

      I made differents tests/setting for that device without suscces.

       

       

      Please, help !

        • Re: Backup RuckusZoneDirector
          bkyle

          Have you tried using a generic device type?  I so, I would recommend opening a support case with us.

            • Re: Backup RuckusZoneDirector
              __louis__

              Yes, i use generic device.

               

              First steep : Device.ConnectivityTest.login.

                   With great difficulty to find good parameters, It's now OK.

               

              Second steep : Device.CLI.Send commands

                   does not work

               

              In fact, the problem seem to be the TFTP transfert. The normal command on ZoneDirector are (in enable mode) :

              # debug

              # save-config [IP-ADDRESS] [FILE-NAME]

               

              the [IP-ADDRESS] is the adresse of the TFPT server, the CatTools host.

               

              The debug file say :

              ...

              tftp: timeout after 12 retries

              The operation doesn't execute successfully. Please try again.

              ...

               

              TFTP's CatTools server seems not respond

               

               

            • Re: Backup RuckusZoneDirector
              bkyle

              If you go to File\Enable capture mode, this will enable debugging.  This will create a file in your \CatTools3\debug folder.  You will be able to see communication between CatTools and your device.

              • Re: Backup RuckusZoneDirector
                pickings01

                Hi,

                 

                Did you get CatTools to successfully backup the Ruckus Zonedirector?