0 Replies Latest reply on Feb 25, 2016 8:02 AM by aklemann@malone.edu

    Client replies are cutting off new content

    aklemann@malone.edu

      We have an interesting scenario where we will send a client a list of questions via WHD email.

       

      Scenario one:

      If they reply inline but do NOT put any message at the top of their reply and reply inline. The inline notes all show up with the quoted reply.

       

      Scenario two:

      If they reply inline and do put a message at the top (such as: "See replies inline") then all we see is the "See replies inline" and the WHD process cuts off the original message.