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Once you figure out which switch they might have connected to, try going to UDT Settings -> View UDT Job Status -> Find which switch it might be connected to and click "Poll Now" on the right.
This might be happening because they are moving the device between polls.
Another thing is maybe if you know which switch it should be on turn off port security etc for a few minutes to hopefully "find" the device. Just don't forget to turn those back on.
Thank you for your reply.
I have already polled and rediscovered the switches to try and get the devices to be show in UDT in their new location, but considering they had been moved a while - a couple of weeks - it shouldn't really have been a requirement, nor disabling any security settings; that is almost like adding devices again and rather disputes the reasons for using UDT. Thank you for your reply anyway, it is much appreciated. I have since raised a ticket with Solarwinds and they have advised adding a line in the SQL database and setting up a new JobEngine. Still under investigation.