5 Replies Latest reply on May 2, 2016 5:46 PM by byrona

    Alert/Event Management & De-duplication?

    byrona

      Even with some very vigilant tuning Orion can still be very chatty when it comes to alerts.  We also have a few other systems outside of Orion that also generate alerts.  Currently all of these systems automatically open a ticket in our ticketing system for each event; however, often there are a bunch of events that all represent just one issue and weeding through all of the noise can be a pain.  This has caused me to go out looking for a good Alert/Event Management solution that provides good de-duplication of events.

       

      I currently have my eye on Moogsoft but am interested to hear about other possible solutions.

       

      I would be curious to hear what others out there have done to solve this problem?

       

      Thanks in advance for any feedback!