Thwack Feature Request forums are here: http://thwack.solarwinds.com/community/feature-request_tht.
Create a post titled “FEATURE REQUEST - Name of the Feature Request” and detail your request including case number. These forums are monitored by our Product Managers. This will allow other customers to voice their opinions as to whether they would find the feature useful.
You may find "What we are working on" interesting:
"How To Create Ideas and Feature Requests"
"Ideation Process & FAQ"