I'll look into your case internally and get back to you.
I have this a few times a week. Very annoying.
The band-aid fix I found is: Restart your Vman appliance.
[quote] I'm posting here as getting zero help from Solarwinds (Case 930147) - it is a massive issue for us.[/quote] Yes vman support is lacking.
Just looked into it and it looks like the issue resolved. If that is not the case, please let me know. Also, please feel free to send me a message outlining the issues you experienced with support, and I will make sure I provide that feedback to support.
Thanks - yeah finally got a response from a level 2 person. Some SQL changes scripts were run in the end.
I have a question.
If i have an alert that alerts on an old snapshot. it fires - i then delete the snapshot and then once the snapshot is deleted - acknowledge and clear the alert. It will then refire the alert, as if it hasnt checked to see if it is still true? is there some sort of delay / sync issue?