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skhan
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My IT career started in what I feel was the best place for anyone wanting to be exposed to everything that they can when working in IT, the Help Desk. The job was challenging but also rewarding in being able to connect to people while working with technology. Helping clients with their issues while helping them to understand technology was a great way to help educate them and not just put a bandage on their concerns. I moved into workstation support where I was able to continue the rapport I encouraged with the employees I supported but was able to expand my knowledge to be supportive beyond being a technician. The experience with customers and ability to work with people as well as my skills brought me to my current position which at first was a 'behind the curtain' type of job. It has now developed into a larger world to be able to provide insight into the technology that people support or build applications and products. Its a unique opportunity to be at the ground floor in any endeavor.
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Member Since ‎10-11-2013