Monitor and address Help Desk calls for local and remote offices.
Research and implement software solutions to address various company needs.
Create and maintain an active inventory of all IT assets in all offices.
Monitor and report on the status of all servers and high priority network devices (24/7).
Update all local workstations via Windows Server Update Services (WSUS).
Monitor and protect critical systems against malicious software and remove malware when needed.
Recover data from corrupt or failing Hard Disk Drives.
Dismantle and dispose of defunct Hard Disk Drives.
Install new hardware and software.
Setup users with specific security and access rights on Windows as well as third-party software solutions.
Create easy to follow documentation to solve common IT problems.
Configure company E-Mail and RDP on Android and iOS devices.
Travel to outside offices when needed.
Configure network multifunction devices to act as network printers and scanners.
Research and present best-value workstation purchases.
Procure invoices for previous IT purchases.