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access denied when monitoring exchange

Hi,


I've installed ip monitor 9. My workstation which is not in a domain is the monitoring workstation. I've installed with local system account for the service. I also added a domain admin account to use when I monitor servers on the domain. After adding the exchange monitors (first thing I did after default initial installation), I get the error "The ipMonitor 9 service context does not have the necessary privileges to impersonate "


So for my server, in devices, I added an exchange monitor using my domain admin credentials, category ; windows. If I test, I get the error stated below.


What can be wrong?


Thanks