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ipMonitor

Forum SNMPv3 Does not work

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SNMPv3 Does not work

dhyanesh.mehta over 5 years ago

Hello All,

IpMonitor Server: 10.8.2 Build 1500

I have created SNMPv3 credentials on few hardware devices like APC ATS and PDU with below configurations:

Authentication Protocol: Available options are SHA and MD5. Treid both

Privacy Protocol: Available options are AES and DES. Tried both.

Now i created a SNMPv3 credential in IPMonitor as below configurations with exact same username and password set in the device :

Usage Restrictions: May be authorized for use by any account

Disaply Categories: Only selected SNMPv3 Authentication.

Everytime i scan the device with SNMPv3 monitor it crashes IPMonitor service. The service goes into stopping state and i have to start the service. Can somebody please help me setup SNMPv3 monitor?

Thanks,

Dhyanesh Mehta

0 jblankjblank over 5 years ago

dhyanesh.mehta have you generated a support case for this issue? If so, please provide the case number here so I can follow up with engineering.
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0 dhyanesh.mehta over 5 years ago in reply to jblankjblank

Hello
JBLANKJBLANK,
Thanks for the reply. No i have not opened any case with IPMoniotor and i do not even wish to do the same. I am hoping i can get answer from here fom all of you experts.
Thanks,
Dhyanesh Mehta
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0 jblankjblank over 5 years ago in reply to dhyanesh.mehta

Opening a support case is the proper route to go. This ensures visibility is given to the issue and if any bugs are identified, they are properly tracked and tied to customer feedback.
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0 dhyanesh.mehta over 5 years ago in reply to jblankjblank

Thanks for the reply. No i have not generated a support case yet. Can i get some suggesstions or possibly solution here? I wanted to see if this is possible without generating the support case.
Thanks,
Dhyanesh Mehta
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