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How to Monitor https monitor with TLS 1.1/1.2 protocol

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Hello All,

Good Afternoon!!

Dhyanesh here from IT company working as Sr. System Admin and handling IPMonitor all by myself. I have configured SSL monitors for our several production websites and monitors are all working fine on 443 port except for now we have decided to stop using TLS 1.0 and use TLS 1.1 or higher. Now the trouble has started because all my HTTPS monitors have stopped working with error: The server redirected to an unsupported protocol in IP Monitor.

So please help me how can i allow TLS 1.1 and higher support in IPMonitor.

Please let me know in case more information is needed from my end.

Thanks,

Dhyanesh Mehta

5 Replies
bkyle
Level 15

Re: How to Monitor https monitor with TLS 1.1/1.2 protocol

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Dhyanesh ,

Please open a case with our support team, and they can provide you with files that support TLS.

Re: How to Monitor https monitor with TLS 1.1/1.2 protocol

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Thanks a lot bkyle for getting back to me. I have opened a support case with Solarwinds so lets see what how they help. I will keep this question open until i find solution so i can ask all you experts for any query.

Meanwhile all suggestions are welcome if anybody has any regarding this case.

Thanks,

Dhyanesh Mehta

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bkyle
Level 15

Re: How to Monitor https monitor with TLS 1.1/1.2 protocol

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Were you able to get the newer TLS supported files?

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aeon
Level 7

Re: How to Monitor https monitor with TLS 1.1/1.2 protocol

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Hi Dhyanesh, did you get these files or procedure how to do this?

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Re: How to Monitor https monitor with TLS 1.1/1.2 protocol

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Hello Aeon,

Sorry for the delayes response. Yes i did get a buddy drop from Support. It includes support for TLS1.0/1.1 and 1.2. So you can open a support ticket and they should send you the required package.

Thanks,

Dhyanesh Mehta

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