Customising email alerts

You could do this by making your instructions and such as tags, then including the tags into your email alerts.

Although I do not do any formatting in my emails, I do include server specific information in most of my alerts.

If you are using version 9, you can find how to insert tags into your alerts by going to Help, and looking at "tokenized text."

For example, say you have a monitor, and add a tag called "CheckList" to it, with all the information you want in the email.  You can then add this to the email alert body:

%monitortag[CheckList]%

and the formatted text will be sent out.

Give it a try.  It is very cool.

Bo

Thanks Bo, sounds really cool and will give it a whirl!!

Never got my head around tags yet but will have a good read.

I was the same way.  Once you start using those tags, you really get to love them.

Good luck,

Bo

can you elaborate on this? I was not able to find "tokenized text" in the help files for Orion NPM 9.5.1.

I posted about my issue in the alerts forum - 

Thanks.