We require an audible alarm to go off when we lose a site. At the moment we have an email alert that goes out when we lose a site.
If we enable the Audio alarm for the NOC screen, it goes off everytime the page refreshes. We only want it to go off once, when the site initially goes down.
I tried using the executable feature under Alerts to run a script that will play a sound on our Wall Display PC. This doesn't work but the script does work if run manually. I am not sure if the executable feature under alerts, runs a program on the IPMonitor Server or the remote machine that has gone down.
I am sure someone must have got a sinle alarm to go off when a site goes down. Can anyone offer any advice on this? Is there an easier way to do it? At the moment, I have a script on the IPMonitor Server that will play a sound on the wall display. The script uses PSEXEC to execute the command on the wall display PC.
Any help would be very helpful and much appreciated.
I understand that it is designed to go off until the alarm is dealt with but we would like an alarm to draw our attention just once.
Is there not a way we can get IPMonitor to call a script or run a command when an alert is triggered? Surely there is a way to do this with the current features?
I hope this isn't just going to be pushed off to the Development team. Surely there are features in IPMonitor that would allow us to get something working?
Is there not a feature to run a remote program when an alert is activated?
I found the following article for Orion:
Can you try triggering the batch file referenced in this article using the External Process Action and see if it works.
Let me know.
Chris Foley | Support Representative
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